Delivery details: Internet shopping should not mean inconvenience for the customer. Rather than having a courier company contact you to dictate as to when they intend to deliver your products, we will call you when your items are ready to ship and arrange a date that is convenient for you.
Delivery charges: FREE STANDARD WEEKDAY DELIVERY ON: All orders with no ceramic products, furniture or some glass products. All orders where the product cost is £300.00 or more (includes all products). Orders containing ceramic products, furniture and some glass products will be subject to a £30.00 delivery charge if the total product cost is less than £300.00. Please see individual product pages for details on delivery types Standard weekday deliveries are made Monday – Friday and between the hours of 09.00 & 17.00. Bathsource.co.uk is proud to offer four further optional delivery services beyond our standard weekday delivery service, making it easy for you as a customer to carry on with life as normal as possible:
Weekday morning delivery:
| £19.99 | If you would rather have the afternoon free to do as you please, you can arrange to have your items delivered before 12.00 on any weekday. |
Weekday afternoon delivery:
| £19.99 | Should you have an available afternoon that you would like to use for delivery of your order, we can arrange for delivery to occur after 12.00 on any weekday. |
Weekday before 09.00 delivery:
| £24.99 | If it is more suitable to have your products delivered to you first thing we will arrange to have them with you between 07.45 and 09.00 (please allow up to 09.30 due to traffic factors). |
Saturday morning delivery:
| £29.99 | If finding some spare time during the week is proving too difficult then why not go for a Saturday morning delivery - our premium flexible delivery option. |
When you go through the checkout process, simply select which of the five delivery options you would like.
How your order will be delivered: Smaller, less bulky items, which are unlikely to get damaged in the post, will be sent out with our approved carriage companies including City Link and TNT. If they miss you for any reason then they will leave a calling card to say they have been which will include simple instructions for rearranging delivery. Because of their fragile nature, ceramic products, furniture and some glass products are sent out on pallets. This ensures that your items will arrive at your doorstep in the same condition they have left our warehouse. Although these deliveries cost us more than sending out via a courier would, they more than make up for it by vastly reducing the chances of damage. Pallet deliveries include tail-lift facilities so that the driver can put your order in a suitable location. Which ever way your products are delivered, please take time to ensure that you check the contents of the delivery before signing for them – in the unlikely event that you receive damaged goods and you sign for them, it can be harder for us to resolve such cases than when not signed for.
Other delivery information: Bathsource.co.uk will deliver to anywhere in the United Kingdom, provided you have a valid UK postcode. It is required that somebody be at the delivery address to sign receipt for the goods. If items are returned to us because delivery has been attempted multiple times and no one was present to sign for an order, there may be a re-delivery charge applied to your order. Please ensure that there will be someone to bring the items into the delivery address and in the case of heavy items, to help the driver unload if necessary. Palletised deliveries will be delivered to your home but because of their size not into your home. The delivery driver will have a tail-lift in order to help place your pallet in a suitable location. |